Server and Data Resilience
Servers, backup and business continuity planning so a single failure doesn't become a lost week.
What it combines
Services in this solution
2 service categories, scoped and delivered as one engagement.
The gap between “we have backups” and “we can actually recover” is where most data-loss incidents turn into real damage. This solution covers server hardware, backup design, and the business continuity planning that determines whether a failure is a manageable interruption or a lost week.
What this solution combines
Built on servers and systems services — server installation, storage, backup solutions and business continuity — with an independent IT infrastructure assessment available first for organisations unsure what they’re currently exposed to.
What it typically looks like
An assessment of current backup coverage (if any) and a test restore to confirm it actually works; a backup design matched to acceptable data loss and recovery time for each critical system; and a written continuity plan covering what happens — and who does what — when a server, site or connection goes down.
Two numbers worth knowing before anything else
Resilience planning comes down to two figures for each critical system: how much data you can afford to lose (measured in time — an hour of transactions, a day of records) and how long you can afford to be without the system entirely. Most organisations have never stated these numbers explicitly, which means the current backup setup, whatever it is, wasn’t actually designed against a real requirement — it was whatever seemed reasonable at the time. We start by establishing these numbers with you, because they determine everything that follows: backup frequency, storage type, and how much a continuity plan needs to cover.
What a written continuity plan actually contains
Not a generic checklist, but specifics for your systems: which server or service is critical, what the manual fallback process is while it’s down, who is responsible for initiating recovery, and how long each step realistically takes. Untested, this document is a false comfort; tested — through an actual drill, not just a read-through — it’s the difference between a calm, known process and a scramble during an actual outage.
Who this fits
Any organisation whose entire operation currently depends on one unmonitored server, hospitals and clinics running systems that can’t simply wait for a next-business-day fix, and NGOs managing data and systems across multiple sites with limited local IT capacity.
Who we work with
Sectors we work with
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Banks and MFIs
Uptime, audit trails and segmented networks that hold up to a regulator’s questions.
Financial sector IT -
NGOs and international organisations
Secure access for staff across offices and field sites, on budgets that answer to donors.
IT for NGOs and development work -
Schools
Wi-Fi that copes with a full classroom, managed devices and attendance that runs itself.
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Health facilities
Systems that stay up around the clock and keep patient records private.
Healthcare IT -
Hotels
Guest Wi-Fi, payment security and cameras that cover every entrance.
Hospitality technology -
Government agencies
Documented infrastructure with a clear handover, so accountability doesn’t leave with a supplier.
Frequently asked questions
What's the actual risk of not having tested backups?
A backup job completing successfully doesn't guarantee a successful restore — corrupted data, incomplete backups or an untested restore process are common failure points that only surface when you actually need to recover, which is the worst time to discover them.
Is this only relevant to organisations with their own server room?
No — the same resilience questions (what backs up your data, how quickly can it be restored, what's the plan if a system fails) apply whether servers are on-site or in the cloud.
How much does resilience planning cost if we're a small organisation?
It scales to your systems — a single-server SME needs a much smaller plan than a multi-site organisation. We assess and quote against your actual setup rather than a fixed package.
Talk to us about server and data resilience
Tell us your sector, your sites and what you run today. We’ll scope which parts of this you actually need.