Insights
Practical articles on IT infrastructure, security, cloud, CCTV and software for organisations in Rwanda.
Articles
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, 5 min read
How to Evaluate an IT Company Before Hiring One
A sales pitch tells you how a company presents itself — here's how to evaluate what they'll actually deliver.
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, 5 min read
What a Proper IT Support Agreement Should Include
A vague support agreement causes disputes later — here's what a proper one should actually specify, in plain terms.
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, 5 min read
Signs Your Business Has Outgrown Ad Hoc IT Support
Calling someone when something breaks works for a while — here are the specific signs that stops being enough.
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, 5 min read
In-House vs Outsourced IT Support in Kigali
In-house and outsourced IT support solve the same problem differently — here's the actual trade-off, and a middle path many Kigali businesses land on.
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, 5 min read
IT Support in Kigali: Realistic Response Times
Response time in an IT support contract is usually tiered and specific — here's how those tiers actually work, and what to check before relying on one.
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, 5 min read
Scaling IT Solutions as Your Rwandan Business Grows
The IT setup that worked for ten people doesn't automatically work for fifty — here's what typically needs revisiting, and the signs each one is due.
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, 6 min read
A First-Time Buyer's Guide to IT Solutions for Rwandan Businesses
Setting up IT for the first time doesn't need everything at once — here's a practical, ordered starting point for a Rwandan business.
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, 5 min read
Common IT Problems Kigali Offices Actually Have
A handful of IT problems show up repeatedly across Kigali offices — here's what they actually are, and what fixes each one properly.
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, 5 min read
IT Solutions in Kigali: What's Realistically Available, and How Fast
What's realistically available locally in Kigali, and how fast, matters more for planning than a generic list of possible IT solutions.
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, 6 min read
Build vs Buy: Choosing an IT Solution in Rwanda
Off-the-shelf software is faster to deploy; custom development fits better when your process genuinely doesn't match what's available. Here's how to tell which applies.
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, 5 min read
What 'IT Solutions' Actually Means, in Practice
'IT solutions' is a vague enough term to mean almost anything — here's what it maps to in practice, and how to translate it into an actual problem you're solving.
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, 6 min read
How to Evaluate an IT Services Provider Before Signing
Price is the easiest thing to compare between IT providers, and the least useful — here's what actually predicts whether the relationship works.
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